Last updated: January 1, 2026 | Effective date: January 1, 2026
piso99 ("piso99," "we," "us," or "our") operates the online gaming platform accessible at piso99.app. As a personal information controller under the Philippine Data Privacy Act of 2012 (RA 10173), piso99 is responsible for the lawful, fair, and transparent processing of your personal data.
This Privacy Policy applies to all personal information collected from individuals who visit, register on, or otherwise interact with the piso99 Platform, including through our website, mobile-optimized interface, customer support channels, and any promotional communications we send.
By registering an account on piso99 or continuing to use our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to request account closure.
This Policy should be read together with our Terms & Conditions, which govern your use of the piso99 Platform.
piso99 collects personal data that is necessary for the provision of our gaming services, compliance with Philippine legal and regulatory obligations, and the improvement of your experience on the Platform. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, residential address | Account communications, OTP delivery, support correspondence |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security monitoring, fraud prevention, platform optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
| Marketing Data | Promotional preferences, communication opt-in/opt-out status | Sending relevant offers and promotions (with your consent) |
piso99 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.
piso99 collects personal data through the following means:
piso99 will always inform you at the point of collection what data is being collected and for what purpose. Where data collection is mandatory for the provision of our services (such as KYC verification), failure to provide the required information may result in your inability to access certain features of the Platform.
piso99 processes your personal data for the following purposes:
piso99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
Under the Philippine Data Privacy Act of 2012, piso99 processes your personal data on the following legal bases:
piso99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances and only to the extent necessary:
All third parties with whom piso99 shares personal data are required to process that data in accordance with applicable Philippine privacy laws and are prohibited from using it for any purpose beyond what is strictly necessary for the services they provide to piso99.
piso99 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit our website. We use the following categories of cookies:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the piso99 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.
piso99 does not use cookies to collect sensitive personal information or to track your activity on third-party websites unrelated to piso99.
piso99 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention periods are as follows:
Upon expiry of the applicable retention period, piso99 will securely delete or anonymize your personal data in accordance with the National Privacy Commission's guidelines on data disposal.
piso99 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, piso99 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by piso99:
To exercise any of the above rights, please contact the piso99 Data Privacy Officer using the contact details provided in Section 14. piso99 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Please note that certain rights may be limited where piso99 is required to retain or process your data to comply with a legal obligation, to exercise or defend legal claims, or to protect the rights of other individuals.
piso99 is strictly an adult gaming platform. In accordance with Philippine gaming regulations, access to real-money games on piso99 is restricted to individuals who are at least 21 years of age. piso99 does not knowingly collect personal data from individuals under the age of 21.
piso99 employs mandatory age verification procedures at the point of registration and during the KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be returned to the source payment method, and the matter may be referred to the appropriate Philippine authorities.
If you are a parent or guardian and believe that a minor has registered on piso99 or accessed your account, please contact our support team immediately. piso99 will investigate and take appropriate action without delay.
The piso99 Platform may contain references to third-party services such as payment processors and game software providers. While piso99 carefully selects its service partners, we do not control the privacy practices of third-party entities and are not responsible for their privacy policies or data handling practices.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of piso99. piso99's Privacy Policy applies solely to data collected and processed by piso99 in connection with the Platform.
piso99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, piso99 will notify registered players via the email address or mobile number on file, or by displaying a prominent notice on the Platform, at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page reflects when the most recent revision was made. Your continued use of the piso99 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you should discontinue use of the Platform and contact support to request account closure.
All previous versions of this Privacy Policy are archived and available upon request by contacting the piso99 Data Privacy Officer.
piso99 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
Data Privacy Officer, piso99
Email: [email protected]
General Support: [email protected]
When submitting a data privacy request, please include your registered account username, a description of your request, and a copy of a valid government-issued ID for identity verification purposes. piso99 will acknowledge receipt of your request within three (3) business days and provide a full response within fifteen (15) business days.
If you are not satisfied with piso99's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.
Six ways piso99 keeps your personal data safe and respected
All data transmitted between your device and piso99 is protected by TLS encryption. Sensitive stored data uses AES-256 encryption — the same standard trusted by Philippine banks.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data. Submit a request to our Data Privacy Officer and we'll respond within 15 business days.
piso99 does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data is used only to deliver and improve our services to you.
piso99 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 and the regulations of the National Privacy Commission, giving you strong legal protections.
Promotional emails and SMS notifications are always opt-in. You can withdraw your marketing consent at any time through your account settings or by contacting support — no questions asked.
In the unlikely event of a data breach affecting your information, piso99 will notify the NPC within 72 hours and inform you directly without undue delay, as required by Philippine law.
Now that you know how piso99 protects your privacy, you can play with peace of mind. Register your account, complete verification, and enjoy slots, live casino, bingo, and more. Must be 21 years or older.
🔞 21+ only. Gambling is addictive. Know when to stop. Responsible Gaming