Last updated: January 1, 2026 | Effective date: January 1, 2026
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and piso99 ("piso99," "we," "us," or "our") governing your access to and use of the piso99 online gaming platform available at piso99.app, including all games, features, promotions, and related services (collectively, the "Platform").
By completing the registration process, clicking "I Agree," accessing any game, or making a deposit on piso99, you acknowledge that you have read these Terms in their entirety and agree to comply with them. These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions published on the Platform, all of which are incorporated herein by reference.
piso99 reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
To register and use piso99, you must satisfy all of the following eligibility requirements at all times:
To access real-money games on piso99, you must create a verified account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, Philippine mobile number, and any other information requested for identity verification purposes.
piso99 conducts Know Your Customer (KYC) verification in compliance with applicable Philippine anti-money laundering regulations. You may be required to submit copies of a valid government-issued ID (such as a Philippine passport, SSS ID, PhilHealth ID, driver's license, or UMID), proof of address, and proof of payment method ownership.
Failure to complete KYC verification within the timeframe specified by piso99 may result in the suspension of your account and the withholding of pending withdrawals until verification is complete. piso99 reserves the right to refuse registration or close an account at its sole discretion without obligation to provide a reason.
You must promptly notify piso99 of any changes to your registered information by contacting support. piso99 is not liable for any losses arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your piso99 login credentials, including your username and password. You must not share your credentials with any third party, allow any other person to access your account, or use another person's account.
piso99 will never ask for your password via email, SMS, live chat, or any other communication channel. Any communication purporting to be from piso99 that requests your password should be treated as fraudulent and reported to our support team immediately.
You agree to notify piso99 immediately upon becoming aware of any unauthorized access to or use of your account. piso99 will not be liable for any loss or damage arising from unauthorized use of your account where such use results from your failure to maintain the security of your credentials.
piso99 reserves the right to implement additional security measures, including two-factor authentication (2FA) via SMS OTP, at any time. You agree to cooperate with such measures as a condition of continued access to the Platform.
piso99 accepts deposits exclusively through approved Philippine payment channels. All transactions are denominated in Philippine Peso (PHP / ₱). The following payment methods are currently accepted:
All funds deposited into your piso99 account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. piso99 reserves the right to return funds to the source payment method and suspend the account if a third-party deposit is detected.
Minimum and maximum deposit limits apply and are displayed at the time of transaction. piso99 does not charge deposit fees, though your payment provider may apply its own transaction charges. piso99 is not responsible for fees levied by third-party payment processors.
Deposits are credited to your piso99 wallet upon confirmation from the payment provider. In the event of a failed or delayed deposit, you should contact piso99 support with your transaction reference number for investigation.
Withdrawal requests on piso99 are subject to the following conditions:
piso99 aims to process withdrawal requests to GCash and PayMaya within minutes of approval. Bank transfer withdrawals may take one to three business days depending on the receiving bank's processing schedule. Processing times may be extended during public holidays or periods of high transaction volume.
piso99 reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms pending investigation.
piso99 offers various bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and Loyalty Program rewards. All bonuses are subject to specific terms and conditions published alongside each offer, which form part of these Terms.
General bonus conditions applicable to all piso99 promotions include:
piso99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Players who have already opted into a promotion will be notified of material changes where practicable.
All games available on piso99 are governed by individual game rules accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.
piso99 uses certified Random Number Generator (RNG) technology for all virtual games. Live dealer games are streamed from regulated studios and conducted by trained dealers in accordance with established casino rules. The outcome of all games is determined by chance, and piso99 does not manipulate game results.
In the event of a technical malfunction, disconnection, or software error during a game session, piso99 will make reasonable efforts to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, the wager for that round will be returned to your account. piso99's decision on disputed game outcomes is final.
Players are prohibited from using any software, tool, or strategy designed to gain an unfair advantage over piso99 or other players, including but not limited to bots, automated betting scripts, or exploits of software vulnerabilities.
The following conduct is strictly prohibited on piso99 and may result in immediate account suspension, forfeiture of balances, and referral to relevant Philippine authorities:
piso99 reserves the right to investigate any account suspected of prohibited conduct and to take appropriate action, including the suspension or permanent closure of the account and the withholding of any funds pending investigation. Where criminal activity is suspected, piso99 will cooperate fully with Philippine law enforcement authorities.
piso99 is committed to promoting responsible gaming among all players. We recognize that gambling can become harmful for some individuals, and we provide a range of tools to help players manage their gaming activity.
The following responsible gaming tools are available to all verified piso99 account holders at no charge:
piso99 strictly enforces the minimum age requirement of 21 years for all real-money gaming activity in compliance with Philippine regulations. If you believe a minor has accessed your account, contact piso99 support immediately.
All content on the piso99 Platform, including but not limited to the piso99 name, logo, trademarks, game graphics, software, text, images, audio, video, and user interface design, is the exclusive property of piso99 or its licensors and is protected by applicable intellectual property laws of the Republic of the Philippines and international treaties.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of piso99.
Any unauthorized use of piso99's intellectual property may result in the termination of your account and may expose you to civil and criminal liability under Philippine law.
To the fullest extent permitted by applicable Philippine law, piso99 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
piso99's total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you into your piso99 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit piso99's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under Philippine law.
piso99 reserves the right to suspend or permanently close your account at any time, with or without prior notice, for any of the following reasons:
Upon termination of your account for reasons other than a breach of these Terms, any verified balance remaining in your account will be returned to your registered payment method after deducting any applicable bonus funds that have not met wagering requirements. Where termination results from a breach, piso99 reserves the right to withhold balances pending investigation.
You may close your piso99 account at any time by contacting customer support. Voluntary account closure does not affect any obligations you have incurred prior to closure.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of a dispute between you and piso99, you agree to first contact piso99 customer support to seek an informal resolution. piso99 will make reasonable efforts to resolve disputes within fourteen (14) business days of receiving a formal written complaint.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. piso99 operates in compliance with the regulatory framework administered by the Philippine Amusement and Gaming Corporation (PAGCOR) and relevant Philippine gaming laws.
piso99 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, piso99 will notify registered players via the email address or mobile number on file, or by displaying a prominent notice on the Platform, at least seven (7) days before the changes take effect.
Your continued use of the piso99 Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure by contacting support.
The most current version of these Terms is always available on this page. The "Last Updated" date at the top of this page reflects when the most recent revision was made.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the piso99 support team. Our team is available to assist you and will respond to formal inquiries within a reasonable timeframe.
Email: [email protected] (plain text — not a clickable link)
For responsible gaming support, account self-exclusion requests, or KYC-related queries, please include your registered account username and a brief description of your inquiry when contacting support to help us assist you more efficiently.
A quick summary of the most important rules on piso99
All piso99 players must be at least 21 years old. Age verification is mandatory during registration and enforced through government-issued ID checks in line with Philippine gaming regulations.
Each player may hold only one piso99 account. Duplicate accounts are immediately suspended and all associated balances forfeited. If you have trouble accessing your account, contact support rather than registering again.
piso99 accepts GCash, PayMaya, local bank transfers, and Philippine debit cards. All transactions are in Philippine Peso (₱). Cryptocurrency and credit card gambling deposits are not accepted.
Identity verification is required before withdrawals are processed. piso99 follows Philippine anti-money laundering regulations and may request government-issued ID and proof of payment method at any time.
All bonuses on piso99 carry wagering requirements before withdrawal. Specific multipliers and eligible games are stated in each promotion's terms. Bonus abuse results in forfeiture of funds and account suspension.
Deposit limits, cooling-off periods, and self-exclusion are available to all players at no cost. These tools take effect immediately upon activation. Gambling is addictive — piso99 encourages you to use them.
Now that you know the rules, you're all set. Register your piso99 account, complete verification, and start playing slots, live casino, sports betting, and bingo — all in one place. Must be 21 years or older.
🔞 21+ only. Gambling is addictive. Know when to stop. Responsible Gaming